Roadside assistance reimbursement
In some areas there may not be an available contractor. In this case, National Roadside Assurance® will issue you an authorization number, and you will have to contact a facility on your own for emergency service. We will reimburse you up to $80 per disablement.
Reimbursement limitations
- Members may only use the reimbursement option if a participating facility is unavailable.
- The authorization number is required to be eligible for reimbursement.
- Winching reimbursement covers up to $80 in expenses.
- State and local taxes are not covered.
If National Roadside Assurance® has issued an authorization number for prompt reimbursement of covered expenses, here is what you do:
- Call any service station garage or towing service of your choice.
- Obtain an itemized receipt for the service preformed.
- Write your membership number and 12-digit authorization number on the original receipt (not a photo copy) and send within 60 days* to:
National Roadside Assurance
Attn: Customer Service
1620 Bond Street
Naperville, Illinois 60563
Claims that are postmarked more than 60 days after the date of service will not be honored.*
*No time limit for Utah and Wisconsin residents.
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