• Membership
  • Privileges
  • Using your ID card
  • Guidelines
  • Membership book
• Roadside services
  • Covered benefits
  • Emergency roadside assistance
  • Roadside assistance reimbursement
  • Roadside assistance limitations
  • Dispatch service
  • Lockout service & reimbursement
  • Service locations
• Automobile services
  • New car purchases
  • Used automobile quotes
  • Auto rental discount
  • Motorhome holiday
• Other services
  • Tires and rims
  • Family legal plan
  • Hotel savings
  • Personal concierge

Using your ID card

Your personalized membership ID card for both you and your spouse should have arrived in the mail with your membership kit. Your ID card carries the toll-free customer service number. Call anytime if you need road service or information concerning your member benefits. Please be sure to carry your card in your wallet for easy reference.

The most important element of your ID card is your National Roadside Assurance® membership number. You’ll need this number to use many of your membership services and benefits.

If you have lost your card(s), please call the toll-free customer service number on your spouse’s membership card.